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SUPPORT

 

WHERE CAN I MAKE A CREDIT CARD PAYMENT?

Please use our secure payment form for credit card payments

WHERE CAN I DOWNLOAD THE FIRSTCLASS CLIENT?

The FirstClass client is the graphical front-end software required to connect to FirstClass servers. It is designed for use with FirstClass Server Business or Education Edition version 16 and has all the trusted communication and collaboration functions of previous FirstClass client products.

FirstClass 16 Client Downloads

Windows Installer 16.2 SP1

OS X Installer 16.2 SP1

HOW DO I CONTACT YOU FOR SUPPORT?

Aptiris is pleased to provide technical assistance to System Administrators at our customer sites who are current on their subscriptions. Our friendly, knowledgeable representatives are available to answer your questions from 9AM-5PM, Monday to Friday. If you are an end-user, please contact your Site Administrator with any questions.


Email: support@aptiris.com

Phone: 877.864.3534 ext 3


If your matter is urgent or you need to contact one of our vendors directly, contact information can be found below.

Edsby


Hours: M-F 8am-8pm EST

Email: support@edsby.com

Phone: 877.377.0070 ext 1

Online Help


Twine


Hours: M-F 9am-5pm EST

Email: support@choosetwine.com

Phone: 855.55-TWINE ext 3

Online Help


Websby


Hours: M-F 9am-5pm EST

Email: support@websby.net

Phone: 800.764.0931 ext 3


FirstClass


Hours:M-F 8am-8pm EST

email: support@firstclass.com

phone: 800.346.9108