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Aptiris is pleased to provide technical assistance to System Administrators at our customers' sites. Our friendly, knowledgeable representatives are available to answer your questions from 9AM-5PM, Monday to Friday. If you are an end-user, please contact your Site Administrator with any questions.
Frequently Asked Questions
Please check our FAQ for answers to many common FirstClass questions.
Client Software
Downloads: FirstClass clients, FirstClass Personal and Palm Synchronization software
Server Software
Downloads: FirstClass server installers, service packs, and customization tools
Online Tutorials
View a set of short videos that you may install to your own server to help end-users work with basic FirstClass features.
Request support
Atlanta-area: 404.377.9915 ext 3
toll free: 877.864.3534 ext 3
With all forms of correspondence, please have the following information available:
- Server serial number
- System configuration (model of computer, OS version, memory, and hard drive size)
- FrstClass configuration (FirstClass Server version build, FirstClass Internet Services version build and FirstClass Client version build)
- A brief description of the problem (including the exact text or screen shots of any error messages received and the steps to recreate the problem)
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