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Aptiris is pleased to provide technical assistance to System Administrators at our customer sites who are current on their Matainence and Support. Our friendly, knowledgeable representatives are available to answer your questions from 9AM-5PM, Monday to Friday. If you are an end-user, please contact your Site Administrator with any questions.
With all forms of correspondence, please have the following information available:
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FirstClass configuration (FirstClass Server version build, FirstClass Internet Services version build and FirstClass Client version build) |
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A brief description of the problem (including the exact text or screen shots of any error messages received and the steps to recreate the problem) |
If your matter is urgent or you need to contact one of our vendors directly, contact information can be found below.
Aptiris
Hours: M-F 9am-5pm EST Atlanta-area: 404.377.9915 ext 3 toll free: 877.864.3534 ext 3
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FirstClass
Hours: M-F 7am-7pm EST phone: 800.346.9108 |
NetApp
Hours: Vary by contract Phone: 877.263.8277 |
Bramm Technologies
Hours: M-F 9:30am-7pm EST Phone: 866.296.5390 ext 1 |
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FAQ
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