Aptiris has more than a decade of expertise planning, developing and maintaining successful online communities, for both small organizations and those with diverse user populations in the tens of thousands. Our highly secure, stable, state-of-the-art Internet Data Center delivers round-the-clock reliability for your communications system, and our staff are dedicated to serving the needs of your users.
When you trust your communications system to Aptiris, you can focus on delivering content rather than managing technical resources. The money you save by having us install and manage an enterprise-class infrastructure can be put where it belongs - back into your organization.
Our Equipment
Aptiris maintains equipment in a highly secure, state-of-the-art Internet Data Center (IDC) in downtown Atlanta. This facility has all the standard support systems required by any modern facility. Electrical power is provided by 3 separate sub-stations, and the center also features top-of-the-line security systems, closed-circuit cameras, security patrols and restricted floor access. This IDC manages and maintains necessary hardware, software, and backup/redundancy utilities for our Hosted Services customers, allowing them to focus on delivering content rather than managing technical resources.
Our Administrative Services
To accommodate all our customers' requirements, Aptiris offers both hosting and remote administration options. Whether on our equipment or yours, we can provide the right level of service for your organization.
Our Software Hosting packages range from basic packages that focus on off-site hardware and software management, monitoring, backup and redundancy, to full-service remote hosting/administration and end-user support packages that allow the management of your FirstClass system to be entirely outsourced.
Choose from one of our existing packages, or choose from the following options to create your own customized service:
· Networking
· Power
· Hardware & monitoring
· Software monitoring (performance, load)
· FirstClass software & OS upgrades as required
· Daily data backup at specified interval
· Restore (catastrophic recovery only)
Benefit of Hosted Services
Providing FirstClass in a Hosted Services environment allows our customers to focus their existing resources on the development of their online community and the content needs of the end users, rather than investing time and money installing and managing hardware and software systems, and hiring and training dedicated systems administrators. Aptiris Hosted Services also facilitates system growth and expansion when necessary, because the system is designed to scale to support several hundred thousand users without replacing or expanding hardware. The tools and functionality to manage growth are already in place, with the capability to increase as quickly as the user base does.
Aptiris can also provide additional consultation for our customers, acting as a resource not only for technical issues, but also feedback and strategies for implementing new ideas, addressing configuration issues, and helping your organization to utilize FirstClass as effectively as possible. We have significant experience working with organizations of all types, and can assist you in implementing best practices ideally suited to your requirements.
Not sure if you need hosting or remote administration, or both? We can help you evaluate your needs and offer a side-by-side comparison to determine the best solution for your organization. We'll design a customized solution with the best combination of remote assistance, on-site consultation, and system analysis. Contact us to learn more>>
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