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At Aptiris, we understand that a communications system is not something that can be simply "switched on" and expected to automatically increase your productivity or expand functionality.
A communications system is central to your organization, and should be selected and developed to meet the unique needs of your users and the way you communicate. Aptiris staff can provide you with the consulting services necessary to get your system up and running quickly and easily.
The results:
· Enhanced Collaboration
· Increased Productivity
· Time Savings
· Cost Efficiency
Although every consultation is determined by individual needs, some of our most frequently requested services include:
Beginning with a thorough examination of anticipated system use, network resources, mail volume, and projected growth, Aptiris can help you to design the proper hardware and infrastructure for your FirstClass system. Server design includes evaluation of processor, memory, storage, networking, backup, and various redundancy requirements. Reviewing your infrastructure for current requirements as well as long term vision helps you to meet the changing needs of your organization and plan for future growth.
Setting your system up properly is the first step to enhancing internal communications, streamlining business workflow, and reducing administrative and IT costs. Aptiris staff have implemented communications systems for organizations ranging from ten to 60,000 users. With experience working in and supporting online communities across the United States since 1991, Aptiris works with you to deploy a communications solution that fits your needs.
Aptiris can assist you in customizing your FirstClass system with icons and backgrounds, and designing the interface to maintain your organization's image and branding. We also develop custom applications that extend the functionality of your FirstClass system. Your online community becomes an extension of your physical presence, and your users immediately feel connected and involved within a familiar environment.
Our FirstClass specialists are available to provide various levels of administrative support for your FirstClass system. Our ongoing support arrangements are perfect for smaller organizations who do not have the staff resources or in-house skills to maintain FirstClass. Short-term contracts are also available for organizations needing temporary support during new systems roll-out or start-of-year activities. Our hosting services to allow sites of any size gain the benefit of a world-class communications system without the investment in hardware or technology infrastructure.
Aptiris provides both administrative and end-user training solutions. Administrator training focuses on system function, planning and design. The Administration course will ensure that the appropriate technology staff are familiar with the concepts and procedures required for ongoing support and maintenance. End user training allows participants to become familiar with the new system and the day-to-day functions. Sessions may include extensive question and answer time, and may also present advanced features. Finally, Aptiris can also help you develop and deliver your own Train-the-Trainer program; by utilizing internal resources, you can save time and money. Click here to learn more about our in-house and on-site training services>>
Needs Assessment
Whether you are a new organization looking at your communications requirements for the first time, or an existing group reevaluating your current systems, Aptiris can offer a needs assessment to determine the evolving role and capability of your technology investment. Our experienced staff recommends processes and products that may be integrated into your system, and present a detailed report of our findings. Businesses processes such as resource management, data access and deployment of third-party tools are just three areas we examine for productivity. Our proven process gives you the tools to plan for your current needs, as well as develop a long-term vision for continued success. Talk to us about our Needs Assessment services>>
Already using FirstClass? Check out our Systems Assessment service, a program that has helped our existing customers get more out of their investment in FirstClass and lower their Total Cost of Ownership.
Can we assist your organization in streamlining your technology investment and communicating better? Contact us>>
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