Many sites that have been long-time users of FirstClass for email or conferencing find that while they have continued to upgrade the system software, they are not necessarily taking advantage of all of the new features or functionality released in recent versions.
Aptiris' Systems Assessment service can provide a starting point for re-evaluating the evolving role and capability of FirstClass in your organization, helping you make sure that you are getting the most out of your investment.
The Systems Assessment has proven valuable for many of our customers, helping them to improve productivity and maximize the investment they have already made. Aptiris analyzes usage of your FirstClass system to determine areas in which you can improve efficiency and more fully utilize the features available within FirstClass.
Aptiris' trained specialists visit your organization and examine the FirstClass system configuration, interview the system administrator(s) and key users, and determine if there are external processes or products that could be integrated with your FirstClass system.
After this full day of interviews and information-gathering, Aptiris staff prepare a detailed assessment document outlining our findings, recommending changes and administrative options for FirstClass, and suggesting additional uses for the software.
Although your organization may have the in-house technology staff to manage the day-to-day function of FirstClass, having a periodic external evaluation can help you to ensure that you are continuing to maximize your investment in FirstClass. The following is a brief overview of the areas we evaluate for efficiency and productivity gains.
Contact us to learn more about how our System Assessment services can help you get more out of FirstClass.
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