Aptiris is a certified FirstClass Training Partner and Authorized Education Center. We offer the full range of Open Text training courses as well as custom-developed courses designed to meet the real-world needs of FirstClass administrators and end users in all types of organizations. Don't see the course you are looking for? Please contact us about creating a custom curriculum designed specifically around your organization's requirements. FirstClass 10 What's New - OTSM Rapid Rollout FirstClass 10 introduces the latest in the Web 2.0 technology with the addtion of the Open Text Social Media (OTSM) web templates.  This new functionality provides new and exciting ways for end users to interact with each other and you community at large.   More... FirstClass Server Administration FirstClass Server Administration training (3 days) is designed for FirstClass administrators, consultants, and support personnel who are responsible for the installation or maintenance of a FirstClass system. More... FirstClass Internet Services FirstClass Internet Services (2 days)  covers all the configuration and management aspects of your Internet Services application.  Topics include web publishing, internet mail delivery, web customization, IS management, and more.... FirstClass Designer FirstClass Designer (1 day) teaches how customize the FirstClass Client interface.  Learn to add resources such as pictures, icons, forms, and sounds. This course is a prerequisite for the Workflow Development and Application Services courses. More... Advanced FirstClass Scripting Advanced FirstClass Scripting (1 day) is designed for experienced FirstClass administrators whose systems are large enough to benefit from management through batch administration. More... Advanced FirstClass Development & Workflow Advanced FirstClass Development & Workflow (2 days) focuses on leveraging Application Mail Rules, the most powerful features of the 8.3 through 9.1 releases.  The new features of group resource distribution, custom conference layout,  application rules, and custom toolbar buttons provide the structure for the development of sophisticated applications and workflows that run natively within your FirstClass environment.  More... Programming with FirstClass RAD Programming with FirstClass RAD (2 days) gives FirstClass Administrators the basic skills to program applications that function within the FirstClass environment.  Based on visual basic, RAD, the language used by Application Services, allows automation of FirstClass functions and interactions with ODBC databases. More... Advanced Programming with FirstClass RAD *Aptiris Exclusive* Advanced Programming with FirstClass RAD (2 days) explores additional topics in FirstClass application development. This course demonstrates new features of the FCAS development environment and reinforces and expands the techniques learned in the FirstClass Application Services / RAD  basic training course. Experience in Application Services development is a prerequisite.  More... Rapid Web Designer The Rapid Web Designer course (2 days) teaches you how the FirstClass RWD forms work to manage web content.  With RWD, you can control layout options, colors, navigation, and information links.  The course focuses on the different levels of controls for each of the RWD  settings files... More... FirstClass End User or Train-the-Trainer A final component to deploying any new system is training end-users in the use of the new software package. To encourage rapid adoption, on-site end user training or a train-the-trainer program is an optional service that Aptiris provides. More... FirstClass Voice Services Administration FirstClass Voice Services Administration(1 day) provides fundamental information for how to maintain and administer the FirstClass Voice Services application.  This course starts from the standpoint of an installed and fully functioning FirstClass Voice Services server.  More...