OTSW Workshops
Course Summary
In just one day, FirstClass OTSW Workshops will leave you with the skills to provision the Social Workplace components of FirstClass 10/11, and with the knowledge and skills to imWorkplacetely begin deploying Social Workplace in your organization. Rapid adoption and successful deployment of Social Workplace requires that key technology advocates and support personnel are comfortable with the new tools. To this end, our OTSW Workshops includes hands-on end-user features training.
Connect & Engage With Social Workplace Profiles – Individual profiles for each community member bring identity into the classroom, allowing peers to connect and enabling personal expression within the context set by an instructor. Profiles may include not only common demographic information or relevant interests, but also a simple “status” update that is shared with the community.
Blogs – Teachers and Students may maintain individual blogs. Unlike other blogging services, however, only authorized community members may read or respond to ClassSpaces blogs, eliminating many of the concerns commonly associated with blogging.
Communities – The centerpiece for classroom discussion and collaboration on materials, communities provide secure online places for real engagement. Teachers and students use a dynamic “Feed” to share information, from questions and comments to shared links, video files, or other resources.
Wikis – Each community may work on any number of wikis, allowing classes to work collaboratively within project teams or to develop an idea progressively among larger groups.
Documents – Document storage, sharing, and group-editing is supported, including WebDAV integration for Office 2009 and OpenOffice products.
Mobility – Support for iPhone and Blackberry devices allows community members to engage from any location, whether in front of a traditional computer or not.
Tagging & Search – User-generated tags and a powerful, indexed search capability provide unique, fast access to information. Beyond traditional searches that find only documents, our powerful Social Search also identifies relevant communities and people who are content experts for your search terms.
Course Objectives
- Insure your system is ready for the upgrade
- How to configure the new OTSW groups and privileges
- Access Methods for Social Workplace
- User Profiles
- Finding and Following People
- Community Types and Permissions
- Working in Communities
- Creating Communities
- Finding Content: Tagging & Searching
- Involving External Users
Course Length
Each Session is 3 hours in length
Cost
$350.00 U.S. per person per session
$650.00 U.S. per person both sessions
Course Outline
--- Administrator Overview - Morning Session ---
FIRSTCLASS CLIENT CHANGES
Unread tracking
Calendar Printing Updates
Client Change - The Support of HTML
FIRSTCLASS ADMINISTRATIVE CHANGES
Changes in Mobility
Lost device Wipe support
FirstClass Native Mobile Clients
Search
Publishing to the Directory
Server Monitor
Adoption metrics
Session Monitor
Group Limits
Directory Filtering
New Advanced Rules
Validation Keys to subvert CSRF attack
FirstClass Upgrade License Distribution
Application Services
Directory Services
FirstClass Server Requirements
Activity: Upgrade to FirstClass
INSTALLATION AND CONFIGURATION OF SOCIAL Workplace
Requirements of FCS and FCIS
Activity: Version Check
Social Workplace Installation
What the Installation Does
Changes to Groups
Object Templates
New People Community
New Website Picker
Internet Services
Activity: Social Workplace Installation
What To Do After Installation
Restart the FirstClass Server application
Modify the access rights on the All Profiles Group
Assign Directory Restrictions for Peer Registered Users
Create a new website for Social Workplace
Add the Social Workplace Domain Name to desired Groups
Check Notification Settings
Consider adding a ìMy Profileî Folder
Activity: Review Installation
Activity: Post-installation checklist
Configuration and Permission Considerations
User Privileges
System Load and Concurrency Considerations
System Access Options
Allowing only social Workplace access
Disabling client access
Disabling Social Workplace Access
Limiting Directory Views
Multiple Domain Names and Multi-Tenant Sites
Activity: Permissions
Custom Icons
--- Social Workplace in FirstClass for Key Staff and End Users - Afternoon Session---
END-USER FEATURES AND FUNCTIONALITY
Access Methods for Social Workplace
Access via web browser
Mobile Device Support
Social Workplace Home Page
About You
Status Updates
User Profiles
Your Blog
Logging Out
Activity: Getting Started
Finding and Following People
The Pulse
Following People
Stop Following People
Presence and New Content
Activity: Find People
Finding Communities
Creating Communities
Create Community Wizard
Managing Communities
Community Setup: Description and Skins
Community Settings: Notifications
Community Information
Participant Roles
Activity: Find and Join a Community
Activity: Create a Community
Working in Communities
The Feed
Documents
WebDAV
Wikis
Embedded Content
Using Toolbar Buttons to Embed Content
The Social Workplace Bookmarklet
Finding Content: Searching, Tagging, & Flagging
Search
Tagging
Flagging
Activity: Explore Social Workplace
Involving External Users
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FirstClass Services
Training
