Course Summary
FirstClass Server Administration training is designed for FirstClass Server Administrations, FirstClass Consultants, and User or Support Personnel who are responsible for the installation or maintenance of a FirstClass system. In the course, each participant will design and build a FirstClass system based on the case study provided. As the system is developed, exercises and discussions relating to administrative functions such as conference organization and security measures will augment a detailed, step-by-step guide provided to all participants. With active student participation throughout the course, this is a true โhands-onโ workshop. By the end of the seminar, participants will have the necessary background to administer a FirstClass system on their own.
Course Objectives
At the end of this course, participants will be able to:
ยท Configure conference permissions for conferences used for discussion, publishing information, simple workflow, and distance learning
ยท Configure the system profile
ยท Configure the Basic and Advanced Internet Setup and forms
ยท Manage Internet Services
ยท Configure the Global Site Preferences form
ยท Create model desktops, including setting the view properties of the All Users model desktop
ยท Manage user accounts
ยท Manage user privileges, conference permissions, directory views, conference subscriptions through user groups
ยท Manage conference permissions with conference groups
ยท Protect calendar information with calendar groups
ยท Use the most common batch administration commands
ยท Create FirstClass to FirstClass gateways
ยท Enable mirroring and rebuild the Directory
Course Length
FirstClass Server Administration & Internet Services Accelerated Course is a three-day course.
Cost
$1,950.00 U.S.
Course Content
FirstClass Server Administration covers the following topics:
The FirstClass Fundamentals
ยท FirstClass architecture
ยท FirstClass components
ยท Role of the administrator
ยท Administrator's Desktop
ยท Creating groups, conferences, and users
ยท System Configuration
System Profile
ยท Internet Services configuration
ยท Collaboration Areas
The power of conferences
ยท Add, modify, delete & undelete conferences
ยท Use of calendars, public chats, stationary, URLs
ยท Conference Subscriptions
Model desktops
ยท Conference permission form
ยท Give alias
ยท Permissions
How conference permissions are determined
ยท Conference permissions and the web
ยท Managing permissions with conference groups
ยท Calendar permissions
ยท Groups
Standard User Groups
ยท Override User Groups
ยท Groups every administrator should create
ยท How user privileges are calculated
ยท How user limits are calculated
Users
ยท Add, modify & delete users
ยท Override group privileges
ยท User Information form
ยท Guest account issues
Batch Administration
ยท Batch administration syntax rules
ยท Top nine batch administration commands
ยท Monitors and logs
Server and IS console
ยท Internet Services Monitor
ยท Server monitors
ยท Server Maintenance
System maintenance checklist
ยท About the FirstClass Post Office
ยท Post office mirroring and backup
ยท Rebuilding the FirstClass Directory
ยท Top 10 tech support issues
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FirstClass Services
Training